Error: Network operation did not complete in a reasonable amount of time

Error: Network operation did not complete in a reasonable amount of time 


Resolution: Check if the user is able to browse the intranet and internet. 
If the user has no connectivity, first resolve the network connectivity issue. 
If the user is able to browse the intranet and use internet follow the steps below.
1. Have the user close their local and/or server mail file.
2. Click on the File menu, select Preferences and then click on User Preferences.
3. On the left hand side of the window, click on Ports.
4. Click once on TCP/IP in the Communication Ports list.
5. Click on the TCPIP Options button
6. Increase the time-out value to 60 or 90 seconds. Note: 
If the user already has 60 seconds or more, decrease the time-out value to 5 seconds.
7. Click on OK.

Follow These Step :

8. Have the user perform the action that was giving them the error.
9. If the problem persists, clear and configure the Personal Web Navigator database.
10. Close Lotus Notes.
11. Click on the Windows Start button then click on Run.
12. Type: c:\notes\notes.ini in the Open: text field, then click on OK.
13. Search for the line similar to TCPIP=TCP, 0, 15, 0 as shown in the screen capture below.
14.Change this entry to TCPIP=TCP, 0, 15, 2000 ,,12288 (One space in between each comma and two spaces after 2000).
15. Save and close the notes.ini file.
16. Start Lotus Notes and have the user perform the action that was giving them the error.
17. If the problem still persists and is related to a local database replica (example: sending mail from the local mail replica), rename the old replica and recreate it.
18. If the above steps have not resolved the user's issue, reinstall TCP/IP. .

Error: Notes directory is not valid

Error: Notes directory is not valid 


Symptom:
When launching the Lotus Notes 7 client, the following error is displayed
"Notes directory is not valid".

Resolution:
Check the attributes of the C:\Notes\Data and C:\Notes folders. The folder may
be set as Read-Only. Remove the Read-Only checkmark, click OK and apply
to all folders and sub-folders when prompted. Launch Lotus Notes again.

Cause:Recent refresh of computer with local DCS and inability to launch notes since then. 

Error: Object Variable Not Set

Error: Object Variable Not Set 



Cause :
User is getting an "Error: Object Variable Not Set" message displayed. Cause: The deletion of the FOLLOWUP folder has been established as one of the causes of the problem.


Resolution: -1 
If this error occurs while in a local replica of mail file or other database, then compacting the database resolves the error. In some instances, deleting the cache.ndk and log.nsf files, located in the C:\NOTES\DATA folder, then rebooting the client will suffice. Creating a new Location document to ensure the location document settings are correct. To create a new location document click here Next, ennsuring your mail database inherits its design from the correct mail template to replace the design of the Notes Mailfile Template. Replicate after replacing the design. 

How to replace mailfile template click here

Solution 2: Check/edit the Local, Office, or Island Location document. Replace if necessary.



How to replace mail file template 


To replace the Notes Mail File template design, follow the steps below: Notes:  


Before proceeding, ensure that you, (the user) have Manager access for the mail file that you want to replace the template for.Also, please ensure that all Views of your mail and calendar are closed. If you have Notes open by default to the Welcome Page and you have selected a Welcome page other than Basics that has an open view of your mail, you should restore the Welcome page selection to Basics.
When a design replace is required, whenever possible, ask the user to perform this task on the server copy of their mail file.

How to replace mail file template 

1. Open the Workspace in Lotus Notes.

2. Right click on the Server copy of the mail file (Icon will say [User's name] on server name like      Dxxmlxxx ].

3. Click on Database.

4. Click on Replace Design

5. In the Template Server field enter the users mailserver name and press Enter.

  6. From the list, select the latest Mail Template like 7v2 or 8v1 depends on the Notes version.

7. Make sure that Inherit future design changes is selected.

8. Click on Replace. 9. Click on Yes. 10. After the template gets replaced, open the mail file once again to make sure that the mail can be accessed and read.

Error: Operation failed when creating a new memo

Error: Operation failed when creating a new memo 



Resolution: To resolve this problem, follow the steps below: 1. Open the inbox and from this view: a. 


Click on Actions, then Tools. b. Click on Preferences. 2. Click on the Mail Tab. 3. Select the Signature
 tab. 4. 
Click on the HTML or Image File button. 5. Check to make sure the path for the signature is correct.


 You can also click the browse button which will allow you navigate to the correct signature file. 6. Select the signature and press OK. 

Error: "Error Updating Local ID File - Either ID file is Read Only or Write Protected"

Error: "Error Updating Local ID File - Either ID file is Read Only or Write Protected" 



Symptom: When attempting to start the Notes Client, the following error is displayed:
"Error Updating Local ID File - Either ID file is Read Only or Write Protected"
Resolution:

Right click the ID file and select Properties. 
Uncheck the Read Only option.

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you

Symptom: I am getting the error message "The server's Domino directory does not contain any cross certificates capable of authenticating you".

Resolution -1

Solution 1:  Ensure connection to a GNA Notes Server by:

Checking the name of the Server. GNA servers use the naming convention DxMLyyy or DxxDBLyy

If the server can be opened without the use of a Connection Document, then it is GNA.

IF attempting to connect to a non-GNA server, contact the Server Administrator.



Resolution -2
Solution 2: Make sure the correct ID file is being used.
IF more than one copy of their Notes ID file is being used, THEN determine which one is the newest via File Properties (Creation Date) and ensure that this is being used by Notes



Solution 3: Make sure that the current Location Document is correctly configured for your Mail Server. Also ensure that the Passthru Server field does not contain a non-GNA Server.

Solution 4: Create a new Location Document. For additional information about creating a new location document, click here. 

Solution 5: Create a new Personal Address Book. Do not     forget to copy the Contacts from the old Address Book to the new one.

 

Solution 6: Strip Notes.ini.

Cause: Cross Certificates are used by Notes to allow Notes ID's from outside your Organization to access one of your Servers.

Error: All mails are showing as read, also unable to get the High Importance and Normal View

Error: All mails are showing as read, also unable to get the High Importance and Normal View

Resolution: - 1

Symptom: All e-mails are shown as read; also the High Importance and Normal views are missing.

Resolution: Follow the steps outlined below to solve the problem:

Click the option View All.

Click the Who column header.

Resolution: - 2

Creating an additional local address book

Creating another address book.

On the File menu, select Database, and click New.

In the Specify New Database Name And Location area of the New Database dialog box, enter a title for the new address book in the Title field.

Enter a file name in the File Name field. Use a different file name than the existing address books.

In the Specify Template For New Database area, select Personal Address Book from the Template list box.

Click the OK button to start creating the new address book template.

Close the About tab of the new address book.

Resolution: - 3

Creating a new Location document

1. To create a new Location document, copy and paste, then update, an existing Location document, or create a new one from the beginning.

     On the File menu, select Mobile, and click Locations.

2. On the New menu button, click Location or copy and paste an existing document.

    Click the Basics tab.

3. Click the Location Type keyword button, select Local Area Network in the Keywords list box, and click OK.

4. In the Location Name field, enter a meaningful name for this location.

    Click the Servers tab.

5. In the Home/ Mail Server field, enter the name of the server on which the Mail database is located. If necessary, find this information in the regional Name            & Address Book.

     In the IBM Lotus Sametime Server field, enter messaging.ibm.com to use the Notes IM client for this location.

6. Click the Ports tab.

7. In the Ports area, select only the TCPIP checkbox in the Ports To Use area.

    Click the Mail tab.

8. Click the Mail File Location keywords button, select Local in the Keywords list box, and click OK.

9. In the Mail File field, enter the path and file name of the local Mail database. If unsure, check the database properties for the Mail database to confirm.

10.In the Domino Mail Domain field, enter the name of the local mail domain; for example IBMUS or IBMUK, depending on location.

11. All other settings can be left to default, or configured according to other instructions elsewhere in this guide.

      Click Save & Close to save the changes Book

Error: Although the 'Out of Office' agent is enabled in the mailfile, the agent does not run

Error: Although the 'Out of Office' agent is enabled in the mailfile, the agent does not run 

Symptom: I have enabled the 'Out of Office' (OoO) agent. However if a person sends me an e-mail, no OoO notification is received.

Resolution:

Verify when the Out of Office agent was enabled

Notice that once the Out of Office agent is enabled it can take up to one hour to start running.

Also, when sending an e-mail to an OoO enabled mail file it can take up to 90 minutes for the OoO notification to be received.

Therefore, you have to wait a minimum of 2 and a half hours to confirm that there is a problem with the Out of Office agent.

Replace the design of the Mail file

Click here for information on replacing the design of the Mail file.

Enable background agents

Confirm that the current location document is properly pointing at your mail file and server.

Right click the mail database icon in server and select Database > Properties.

On the Database Basics tab, make sure that Disable background agents for this database is deselected.

Error: Attempted encryption operation is not supported in this version of Notes

Error: Attempted encryption operation is not supported in this version of Notes 

Resolution

Symptom: When trying to configure Lotus Notes or start up Lotus Notes, the following error message is received:

"Attempted encryption operation is not supported in this version of Notes"

Resolution

Solution 1:  If there are multiple Lotus Notes users on one machine, check that the Personal Address Book is not encrypted.

Right click on the Personal Address Book and select Database > Properties.

Click on Encryption Settings.

Make sure that the option Do not locally encrypt this database is selected.

Note: If an error is received that the database is encrypted, or not authorized to access it, Then to the correct ID file of the encrypted local Address Book and remove the encryption.

 

Solution 2: Create a new Personal Address Book. For more information on creating a new Personal Address Book, click here.

Cause: Personal Address Book encrypted or corrupt.

Error: Cannot see the Out Of Office action

Error: Cannot see the Out Of Office action

Resolution

Make sure that you are using a supported Notes 7 Client.

Ensure that your full Notes Address is listed as the owner of the mail file.

Close Notes.

Open the Notes.ini file (Normally found in C:\Notes\data)

Press CTRL and F to search for the phrase OEMClient

IF the value associated with the OEMClient variable is set to 1 THEN delete the entire line from the file, save and close, then restart Notes.

IF the value associated with the OEMClient variable is set to 0 or if it does not exist in the notes.ini file THEN go to step 4.

Replace the design of the mail file.

Error: Deleted documents are reappearing after replication

Error: Deleted documents are reappearing after replication

Resolution

Symptom: Documents deleted from the Mail file reappear after replication.

Resolution: Deleted documents can reappear after replication under one of the following circumstances:

The purge interval is more frequent than the replication schedule: If a document is deleted and the deletion stub is purged before replication, the other replica copy does not have the information that the document has been deleted and replicates the document just like a new document. A database's purge interval is one-third the number of days specified in the Remove documents not modified in the last box (on the Space Savers tab of the Replication Settings dialog box). Either replicate more often or increase the Purge interval.

A document was modified on one database replica after it was deleted on another replica copy: If a document gets modified on one replica copy of the database after it was deleted from another replica, the modified date on the existing document is newer and would overwrite the deletion stub (there is no replication conflict with deletion stubs, the document just reappears).

A document was modified more often than the deleted document: If a document gets modified more often on a replica copy than of the database with the deleted document, it will come back after replication even if it was deleted after the last modification. This is because the sequence number (number of modifications) takes precedence over the modified date - and since there can't be a conflict with a deletion stub it reappears after next replication

Error: Documents cannot be moved when the document is opened and then the user uses Action - Folder - Move to folder

Error: Documents cannot be moved when the document is opened and then the user uses Action - Folder - Move to folder 

Resolution

Symptom: Documents could not be moved when they were opened and then Action > Folder > Move to folder was used.

Resolution: Upgrade folder design manually (Actions > Upgrade this folder design).

Cause: Problem with the design of the folder.

Error: I am receiving mails with Doc files as Dat files

Error: I am receiving mails with Doc files as Dat files 

Cause: The problem exists with the sender of the mails.

Resolution

Symptom: *.Doc files are being received as *.Dat files from external or non Lotus Notes users.

Resolution: The problem lies with the sender of the mail. The person sending the mail is required to update the settings on the e-mail client for Notes to receive the mail in the correct format.

Specify the default message format for one new message you'll create.

From the main Microsoft Outlook window, on the Actions menu, point to New Mail Message Using, and then click the format to be used.

Change the format of a message you received or already created.

With the message open, on the Format menu, click the format to use (Plain Text, HTML, or Rich Text).

Notes:  If Microsoft Word is the e-mail editor, see Word Help. 

Change the format for all messages sent to a particular contact.

Open the contact.

In the E-mail box, double-click the contact's e-mail address.

In the Internet Format list, select the format to use for messages to this recipient.

For Help on the format options, click the question mark, and click the Internet Format box

Lotus notes Error: File already exists

Lotus notes Error: File already exists 

Cause: The Bookmark.nsf file has became corrupted.

Resolution

Symptom: The "File already exists" error displays when opening Lotus Notes (after having entered the password)

Resolution:  Follow the solutions below:

Solution 1

Close Lotus Notes

Find and rename the Bookmark.nsf file

Restart Lotus Notes

Be aware of any customized buttons in the bookmark file. They will be lost since Notes will create a new Bookmark.nsf file to replace the renamed one.

Solution 2

Recreate names.nsf and strip notes.ini.

Recreate location document.